Frequently Asked Questions
Is Your Data Secure?
Yes, our site is as safe as it can possibily get. First off, we hold a valid SSL Certificate. (You can see this on the top left of the screen).
Our data is secure through Flexential.com and not outsourced. In addition, during payout we utilize the two safest payment processors: Stripe & Paypal. You can read more on our security by clicking on the "About Us" page.
Are you FCRA Compliant?
Yes! We are 100% FCRA compliant and have our management staff holds a combined 50+ years of background screening experience.
Is Your Company Insured?
Yes! We are insured over 1 Million Dollars in damages if this would ever occur.
Has GBS ever been Sued?
We have never received a lawsuit in all the years we've been in business.
What If I Need To Deny Someone Employment Due to Your Consumer Report?
As we mentioned, we are 100% compliant with the FCRA and the EEOC guidelines. That being said, if you receive a report from us and need to deny a candidate employment, we provide you pre adverse and adverse action templates available to use. We will hold your hand on best industry practices regarding the length of time between the two if needed. We can also handle the whole process for you.
Have no clue what we're talking about regarding Adverse Action? Give us a call or email info@getgbs.com.
How Fast Can I Receive My Report?
It All Depends!
We have the fastest turnaround times in all the industry because of our well organized network of 800+ court researchers, but depends on a couple of factors.
1. Areas where you Applicant has lived (Rural Vs Populated)
2. The time of day we receive your request. We must go by the court hours. Our daily cutoff is 11AM EST. Any requests we received after this time will have to be held for the next business day, unless no court runners are needed.
3. A Global Pandemic and State Regulations (For instance, during Covid-19 pandemic NJ courts were closed for 1 month causing major delays)
4. Depending on the Package you choose
Average Turnaround Times per Packages:
1.
Basic Criminal Background Check - Less than 1 hour (NOT FCRA COMPLIANT)
2.
Standard Pre Employment Background Checks - 2-3 Business Days
3.
Executive Pre Employment Screening - 3-4 Business Days
4.
Background Check On Myself - 2-3 Business Days
5.
Basic Tenant Check (No Credit Report) - 1-2 Hours
6.
Premium Tenant Check (Credit Check Services) - 1-2 Business Days
7.
Global Background Verification - 3-10 Business Days. Depends on the country. See more information such as pricing, countries, cities and more on the link.
8.
Business Credit Reports - 1-2 Business Days
9.
Commercial Tenant Credit Check - 1-2 Business Days
